RTC shuttle service to operate on dial-a-ride basis due to coronavirus

NEWPORT — Starting on Wednesday, April 8, RCT says they will be implementing changes to its shuttle bus service in an effort to maintain the highest levels of safety for drivers and passengers during this time.

The Jay-Lyn/Jay-Lyn Express and Highlander shuttle bus services will operate on a dial-a-ride basis for access to essential goods and services throughout St. Johnsbury, Lyndonville, Newport, Derby and Derby Line.

Riders should call 802-748-8170 one business day in advance to schedule a ride.

“We continue to ask all passengers to refrain from using the bus if you are able to self-transport in order to maximize social distancing and minimize the risk of transmission,” RTC said in a written statement.

Passengers will be required to call to request pick-up the day before their planned trip.

The capacity of buses will be kept low to allow for social distancing onboard.

Passengers will be asked to leave at least one empty row of seats between them and the nearest passenger and driver.

All passengers will be screened by ride coordinators for potential exposure to the COVID-19 virus, to check if they are exhibiting symptoms of illness, as well as to confirm that travel meets the definition of “essential.”

According to RTC, the trip may be approved or denied based on this screening.

Anyone with questions or comments regarding this change should write to [email protected].