CONCORD — The New Hampshire Department of Transportation issued a warning to all E-ZPass customers about a text message phishing scam, also known as smishing, aimed at defrauding users by asking them to pay fake toll balances.
Authorities emphasized that the NH E-ZPass system does not request payment for toll invoices via text messages and urged customers to remain vigilant against such fraudulent activities.
The scam involves sending text messages that falsely claim the recipient has an unpaid E-ZPass balance and provides a link or instructions to make a payment.
E-ZPass users are advised to not click on links or provide any personal information in response to these suspicious text messages.
Officials urge anyone who receives a suspicious text message claiming to be from NH E-ZPass to report it immediately to the customer service center at 1-877-643-9727.
The department also encourages customers to monitor their accounts for any unauthorized transactions and to contact E-ZPass NH directly for any concerns regarding toll payments.
