MONTPELIER — The Montpelier Police Department says they are regularly receiving reports of missing or stolen packages from outside residences throughout the capital city.
With the increase in package deliveries during the pandemic and generally, this has become a nationwide issue.
In addition to keeping our eye out for “Porch Pirates,” the department compiled some preventative measures for the community they hope will help curb this issue.
- Keep an eye out in your neighborhood for suspicious persons and vehicles. Write down descriptions and license plates and call us if you actively see packages being taken.
- Use package tracking and delivery alerts to know when your package was delivered so you can retrieve it.
- Take advantage of delivery instructions or scheduling options when ordering to have the delivery made somewhere out of sight or at a time when you can be present.
- Install a video doorbell or camera system.
- Make it clear you have home security or camera system by posting signage.
- Have your packages delivered to a local PO box or locker at a retail site, if available in your area.
- Ask a trusted neighbor to keep an eye out or to accept delivery for you.
- Invest in a porch lock box to secure packages upon delivery.
- Require a signature on delivery so a package will only be delivered in hand.
- Purchase a mailbox sensor so you receive notice that your mail has arrived so it can be retrieved.
- Have your package delivered elsewhere or to your place of business where it can be received or securely monitored.
What to do if your package has been stolen
- Check your homeowner’s insurance policy –
Unfortunately, your homeowner’s insurance won’t help in most cases, unless the value of the item stolen is more than your deductible. If it’s a big-ticket item, however, it’s worth checking with them.
- Contact your credit card company –
If you purchased the item with a credit card, your credit card company may reimburse you for the cost of stolen items. Check their purchase protection policy.
- Contact the seller and carrier –
While various retailers have different policies, some may send you a replacement for lost or stolen items. You may also want to contact the carrier that delivered your package and file a complaint with them.
- File a police report –
Even for inexpensive items, filing a police report is important so we can keep track of activity in the area. You may also need the case number to file a claim for replacement or reimbursement.
We conduct regular neighborhood patrols to dissuade this type of criminal activity and can be reached 24/7/365 at (802) 223-3445.
